pve88 Privacy Policy

pve88 may collect the following types of information:

1.1 Registration Information:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Email address
• Mobile number (for bKash, Nagad, Rocket, or Upay verification)
• User's chosen password (stored in encrypted form)

1.2 Financial Information:

• Mobile banking number (bKash, Nagad, Rocket, Upay)
• Transaction history and amounts
• Deposit and withdrawal records

1.3 Technical Information:

• IP address and device information
• Browser type and version
• Cookie and session data
• Site access time and location (approximate)
• User gaming activity logs

1.4 Identity Verification Information (KYC):

• National ID (NID) or passport copy
• Proof of address (utility bill or bank statement)

pve88 collects your information in the following ways:

• Direct collection: Information you provide during registration, login, deposit, or withdrawal.
• Automatic collection: Information about your browsing behavior through cookies, web beacons, and similar technologies.
• Third parties: Verified information from payment processors (bKash, Nagad, Rocket, Upay) and fraud prevention services.
• Support contact: Information received when you contact us via live chat or email.

We use the collected information for the following legitimate purposes:

• Account management: To create, verify, and maintain your account.
• Financial transactions: To process deposits, withdrawals, and bonuses. Minimum deposit is ৳500 and withdrawal is ৳1,000.
• Age and identity verification: To confirm users are 21+ and to prevent fraud.
• Customer service: To resolve your issues through 24/7 live chat and email support.
• Security: To prevent unauthorized access, fraud, and money laundering.
• Service improvement: To enhance the gaming experience and add new features.
• Marketing communications: To inform you about promotional offers and bonuses with your consent.
• Responsible gaming: To identify excessive gaming patterns and provide support.

pve88 uses industry-standard technology to protect your information. The key features of our security measures are outlined below:

• SSL encryption: All our communications are secured with 256-bit SSL encryption, keeping your information private from third parties.
• Secure servers: All our data is stored in internationally certified secure data centers.
• Password hashing: User passwords are never stored in plain text — they are always hashed using strong encryption methods.
• Access controls: Only authorized staff can access your information for specific required purposes.
• Regular audits: Our systems are tested through regular security audits.

Please keep in mind that no method of transmitting or storing information over the internet is 100% secure. We do our best to ensure protection, but we cannot guarantee complete security.

pve88 never sells your personal information or discloses it unlawfully to third parties. Information may be disclosed only in the following limited circumstances:

• Payment processors: Information necessary to complete financial transactions via bKash, Nagad, Rocket, and Upay.
• Technology partners: Game software providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, etc.) — only information required for game services.
• Legal obligations: As required by court orders, law enforcement requests, or applicable legal requirements.
• Fraud prevention: With relevant authorities for investigating fraud or money laundering.
• Business transfers: In the event of a company merger or acquisition, you will be notified at that time.

Before sharing information with any third party, we ensure they follow equivalent data protection standards.

The pve88 website uses cookies and similar technologies. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential cookies: Required to maintain login sessions and for the core functionality of the site.
• Functional cookies: To remember your preferences (language, game filters, etc.).
• Analytics cookies: To understand site usage and improve our services.
• Security cookies: To detect unauthorized access and fraudulent activity.

You can control or delete cookies through your browser settings. However, disabling some cookies may limit certain site functionality.

pve88 retains your information according to the following principles:

• Active account: All information is retained while your account remains active.
• After account closure: Financial transaction records are retained for a minimum of 5 years (as required by law).
• KYC documents: Minimum 5 years after account closure.
• Gaming logs: Deleted after a set period based on relevance.
• Marketing communications: As soon as possible after you withdraw your consent.

You have the following rights regarding your personal information. To exercise these rights, please contact our support team:

• Access: The right to know what information we hold about you.
• Correction: The right to request correction of inaccurate or incomplete information.
• Deletion: The right to request deletion of your information in certain circumstances (subject to legal obligations).
• Objection to processing: The right to object to the processing of your information for specific purposes.
• Marketing opt-out: The right to opt out of marketing communications at any time.
• Data portability: The right to request your data in a commonly used format.

Please note that exercising certain rights may mean we are unable to continue providing the full service.

pve88 is only for individuals aged 21 years or older. We do not knowingly collect personal information from anyone under the age of 21.

Age verification is mandatory at registration. If we become aware that a minor is using our services, we will immediately close that account and delete all collected information as quickly as possible.

If you believe a minor is using our services, please contact us immediately.

To operate our services, your information may be processed or stored on servers located outside Bangladesh. In such cases, we ensure that:

• The transfer process is completed through appropriate security measures.
• The receiving party complies with equivalent data protection standards.
• Data flows are always consistent with applicable law.

pve88 reserves the right to change, update, or revise this privacy policy at any time. For important changes, we will:

• Display a prominent notice on our website.
• Send a notification email to registered users.
• Clearly state the date on which the changes take effect.

Continuing to use our services after changes are made will be considered acceptance of the updated policy. We recommend reviewing this page regularly.

If you have any questions, comments, or complaints about this privacy policy, please do not hesitate to contact us. Our dedicated support team is available 24 hours a day, 7 days a week.

We aim to respond to your inquiries as quickly as possible. For serious privacy-related complaints, we will respond formally after completing our investigation.